Get in touch
Contact Us
We're a small team and we actually read every message. Expect a response within one business day.
General Support
Questions about setup, configuration, or how InfraPilot works.
support@infrapilot.sh
Sales & Licensing
Enterprise pricing, custom plans, or volume licensing inquiries.
sales@infrapilot.sh
Bug Reports
Found a bug? Open an issue on GitHub for the fastest response.
github.com/infrapilotsh/infrapilot
Send a message
Response times
General & SupportWithin 1 business day
Security issuesWithin 24 hours
Sales inquiriesWithin 4 hours (business hours)
Critical outageEnterprise SLA (custom)
Before you write
- →Check the documentation — most common questions are answered there
- →Search GitHub Issues for known bugs and workarounds
- →For billing questions, include your account email and the last 4 digits of your invoice number
- →For support, include your InfraPilot version (shown in Settings → About)